FAQ

Clients ordering custom packaging for the first time often have the most questions about the process: what comes first, who

“What costs are included in the quote?” Beyond materials, printing, and labor, there are charges for cutting dies, samples, packaging,

“What should be included in the contract?” Specifications, materials, quantities, unit prices, delivery dates, acceptance criteria, color variation tolerances, packaging

“Is a higher paper weight always better?” No. Weight affects stiffness and cost; “sufficient” is best, as excessive weight is

“Who pays the freight?” It depends on the trade terms. Terms like FOB, EXW, and DDP allocate freight, customs clearance,

“Can the sample serve directly as the acceptance standard for the bulk order?” Yes. Signing off on a sample means